Help

Mentra Recording / Contact

Talk to a person. Not a form.

There's one address, and it reaches the people who build and run Mentra. Whether you want a walkthrough, a quote, or help with something that's broken, this is the place.

Email us

If your browser doesn't open a mail app, copy the address and write to us from wherever you normally send mail.

Where it goes

Same address, whatever it's about.

Use the subject line that fits and it reaches the right person faster - but a plain email works just as well.

For a team

Sales & demos

Team size, how your reps work, and what you want visibility into. We'll come back with a walkthrough against a pipeline that looks like yours.

Write to us

Already using it

Support

Something not syncing, a recording that won't import, a transcript that looks wrong. Tell us what you saw and roughly when.

Write to us

Your data

Privacy & deletion

Export requests, retention questions, or deleting an account you can't sign in to.

How to delete your account

If you're asking about a team

Four things that help us answer properly.

How many people are talking to customers
It sets the number of recorders and the shape of the workspace.
Where the conversations happen
Phone, in person, LINE, email - or some mix of all four.
What you can't see today
Follow-ups going missing, a forecast built on memory, no idea which reps handle objections well.
Whether you already record
If you have audio sitting somewhere, we can often start from that rather than from zero.